Lionmas Furnishers (M) Sdn. Bhd reserves the rights to accept or reject the returning of a product. Not all the products are returnable.
Buyers/Customer required to inform Lionmas Furnishers (M) Sdn. Bhd within 7 working days and it's compulsory for customer/buyer to fill up Return Form on our website, should you encounter any problem to submit the form please contact our customer service team.
3. Wrong Items
Return items must meet the following requirements:
- The item must be shipped back to us within 7 calendar days upon receipt (as proved by the postal or courier receipt)
- Item must be in new condition and returned in its original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.
- All securely sealed items must not be opened, especially electronic items (unless our service center can ascertain that they were found defective at time of opening)
You will be offered a mode of refund based on your payment mode, which will take between 7 to 14 working days depending on our partnering banks.
Mode of Transfer:
1. Credit Card/Debit Card Charge Reversal
2. Online Banking.